Get in Touch
CONTACT
Our team is always available for personal advice · whether you're choosing your first scent or curating a multi-candle ambiance.
Call Us
+1 (800) 662-8876
Mon-Fri, 9am-6pm EST
Email Us
concierge@nocturne.com
We reply within 24 hours
Visit Us
42 Atelier Lane, SoHo
New York, NY 10012
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Tell us how we can help · scent recommendations, wholesale inquiries, or just to say hello.
FAQ
How long do NOCTURNE candles burn?
Our single-wick candles burn for 55-60 hours. Our three-wick Luminous Aura vessel burns for 70-80 hours. Burn time depends on proper care · trim the wick to 1/4 inch before each use.
Are your candles vegan and cruelty-free?
Yes. All NOCTURNE candles are 100% vegan, cruelty-free, phthalate-free, and made with a proprietary soft wax blend. We never test on animals or use animal-derived ingredients.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not in love with your scent, return it for a full refund · even if the candle has been burned.
Do you offer international shipping?
Yes, we ship worldwide. Free shipping on US orders over $75. International rates calculated at checkout. Most orders arrive within 5-10 business days.